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Oct 17, 2024

Contact Center as a Service (or CCaaS) solutions are evolving in step with developments in the AI space.  AI is impacting both the pricing construct and contractual framework for CCaaS solutions.  

In this 10-minute podcast, Laura MacDonald and Julie Gardner join Tony Mangino to share key insights into...


Oct 4, 2024

On September 30th, T-Mobile and the FCC reached a settlement that includes over $30 million in penalties and mandatory cybersecurity spending resulting from significant data breaches in 2021, 2022, and 2023. 

In this 8-minute podcast, Steve Rosen joins Tony Mangino to discuss the recent T-Mobile Consent Decree and a


Oct 2, 2024

Broadband technologies are at the heart of the transformation of the enterprise WAN. Wired broadband, Fixed Wireless Access (FWA) and Non-Terrestrial Networks (or satellite) are now being leveraged as a strategic WAN connectivity solution in enterprise networks, globally. 

In this 10-minute podcast, David Lee and


Sep 18, 2024

The commercial model and supplier landscape for broadband service is evolving as the rate of enterprise adoption accelerates.

In this 8-minute podcast, Keith Cook joins Tony Mangino to discuss the challenge of identifying the optimal balance between available broadband technologies, suppliers, and financial outcomes.


Aug 22, 2024

An entity called National Public Data was recently victimized by what may be the second-largest data breach in history, impacting both individuals and enterprises.  As data breaches seem only to increase in frequency, enterprise customers cannot rely on service providers alone to keep their data safe—they must be...