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May 15, 2026

 Organizations invest a significant amount of time and resources conducting major RFPs, renegotiations, and technology transformations. The project delivers meaningful improvements on deal commercials, cost reductions and operational gains.  However, once the deal is done and everyone goes back to their “day jobs”,...


May 13, 2026

When a supplier relationship is broken, performance is poor and expected outcomes are not being delivered, customers don’t need more noise, they need more structure. They need to understand what is broken, what outcomes matter most, and what leverage they have to resolve the issues.  Sometimes the right answer is to...